Refunds
Refund & cancellation policy
Last updated: 19 August 2026
1. What you are buying
You are buying a one-time personalised digital report generated from the details you submit. No subscription is created.
2. Cancellations
You may cancel before the report is generated. Once produced and delivered, the order can no longer be cancelled.
3. When we refund
We refund double charges, technical delivery failures, or a Mahakundli that does not contain the details you submitted. The request must be made within 7 days of the charge to readings@tarotbymira.com.
4. When we do not refund
We do not refund because the guidance did not match an expectation, or because details were entered incorrectly, once the report has been generated.
5. How to raise a refund or cancellation request
Email us with the payment reference, the mobile number or email used at checkout, and a short description of the issue.
6. Refund method and timeline
Approved refunds are initiated within 3 working days and typically reach the account in 5-7 working days through the original payment route.
7. Grievances
Unresolved concerns can be escalated by replying to the same email thread with "Grievance" in the subject line.